I had really good experience. We are increasing our visits and work in neighbourhoods and we may be able to do something here. This is my first property and Tracy was very helpful and gave me the best advice to go about it im very thankful for her amazing customer service, Thanks you for a wonderful review :) Matt. 7 Jun 2022. Do you have a community champion in your neighbourhood? This would have been a 5 star review however I found there was a lack of communication in my experience. I had a contract with Stonewater Roofing to replace the singles on my roof and to repair some mold damage inside the den. We will sometimes need access to your home, for example, to inspect a repair or service gas appliances. We would like your views on the Customer Complaints Panel whether you have ever used them or not in order to help us shape our complaints process. In April of this year, I wrote a letter to the President of Stonewater. Enter a zip code and get matched to businesses near you. This will surely increase the credibility of your complaint. Please contact us using the appropriate link below: Thanks for leaving a review Natalia! At least our negotiations with the other housing provider has proved positive, fruitful and confident. 2022 what's new after a very lengthy battle with stonewater we do finally have new heating much needed, . Stonewater's privacy policy provides you with information about how we collect, use and protect any information you give us when using our website. Thanks for your lovely feedback! First gas leak, then water leak which is still on going now. (727) 582-3100. www.pcclb.com. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Submitting a response indicates a willingness to work with customers to make things right. They are punctual. From start to finish, the agent who handled my move has been nothing but helpful.